Accessibility Statement for Flowers Old Malden
Our Accessibility Commitment at Flowers Old Malden
Flowers Old Malden is dedicated to making our website accessible to everyone in our community, reflecting our commitment to inclusivity and outstanding customer service. We understand the importance of an accessible online flower shop, ensuring all Old Malden customers can order flowers online with ease and confidence.
Compliance with WCAG 2.1 AA Standards
Our website has been designed and developed in line with the Web Content Accessibility Guidelines (WCAG) 2.1, at Level AA. These internationally recognised standards help ensure digital content is both perceivable and usable by people with a wide range of abilities and disabilities, including those with visual, auditory, cognitive, and physical challenges. Flowers Old Malden routinely reviews web pages to ensure ongoing compliance, giving every visitor a consistent and accessible experience.
Screen Reader Compatibility
Accessibility for customers using assistive technologies is central to our service. The Flowers Old Malden website supports all major screen readers and includes HTML elements and ARIA attributes that improve usability for customers navigating with keyboard-only commands. We aim to ensure that ordering flowers in Old Malden online is a straightforward and seamless process for users relying on screen reading software, with clear navigation, descriptive headings, and labelled buttons throughout the website.
High Contrast Design and Visual Accessibility
Visual clarity is an essential aspect of accessible design. Flowers Old Malden features a high contrast colour scheme that enhances text readability and ensures all website elements are distinguishable for users with low vision or colour blindness. By combining appropriate font sizes, easy-to-read typefaces, and distinguishable backgrounds, we help all Old Malden customers browse and order flowers online without visual barriers.
Commitment to Inclusive Online Flower Ordering
We believe everyone in Old Malden should be able to enjoy the convenience of ordering beautiful flowers online. Accessibility is at the heart of our ethos, so we continually test and update our platform to ensure no customer is excluded based on their abilities. We welcome all feedback to help us further improve the online flower ordering process, and we are committed to implementing practical suggestions that benefit everyone in our community.
Contact Flowers Old Malden for Accessibility Support
Your experience matters to us. If you encounter any difficulties ordering flowers online from Flowers Old Malden, or if you have comments or suggestions regarding accessibility, we encourage you to get in touch. Our team is always ready to support you and work together to resolve accessibility issues promptly. Please visit our contact page to reach out for assistance regarding your online flower ordering experience. We value your input and are proud to provide an accessible website for all Old Malden customers.
